Signing up for a demo is the first step in exploring how Motivity can support your organization. During the demo, we’ll help you determine which Motivity solutions are the best fit for your needs—whether clinical data collection, practice management, or both. Once you’re ready to move forward, our team will guide you through a smooth implementation process. Your dedicated Customer Success specialist will be with you every step of the way, ensuring your setup aligns with your workflows and helping you customize the platform to fit your organization.
Don't worry! We have a dedicated "switch" team to ensure a smooth transition to Motivity, whether you're moving from another data collection system, practice management platform, or both. We've harnessed the power of Organizational Behavior Management (OBM) to guide you through the entire process, helping you maintain continuity while optimizing your workflows. Our team has successfully migrated customers from all major platforms and will work with you to ensure a seamless transition.
At Motivity, support isn’t just a help desk—it’s a community. Our team is made up of clinicians who understand ABA, and we’ve built a strong network of ABA professionals who rely on us every day. We’re proud of the reputation we've gained for having the best support team in the industry, and whether you reach out by phone, email, or video chat, you’ll always get a response from a real person who knows the industry and is ready to help. Responsiveness is at our core, because we know that when you need support, you need it fast—and from a team that truly understands your work.
All clinical features are included with your Motivity data collection subscription. You’ll have access to unlimited users/roles, all of our template libraries and unlimited learner data, note, and report storage.
For Practice Management, core features are included, while certain advanced tools - like an intake portal and BI dashboards - are available as add-ons. Additionally, some modules, such as ConCred, can be purchased separately.
All Motivity customers have access to ongoing support from a dedicated account specialist.
Yes! Motivity is designed to be highly configurable, making it a great fit for organizations of all sizes.
Motivity is device agnostic, meaning it can be used on any device, of any size, with a browser. You can access Motivity directly through your device’s native browser or through our mobile app, available for download on the Appstore (for iPhone/iPad) or Google Play Story (for Android). The app offers identical functionality to the browser version, and there’s no syncing required.
We accept ACH bank transfer payments, direct debit from bank accounts, and credit cards. When you receive your first invoice you'll be prompted to set up and save a payment type that works for you.
Motivity takes security seriously. That’s why we invest in the team, tools, and processes that keep your data safe. Check out our detailed Security page to read more.
Of course! We know that access to your data is important from both clinical and business perspectives. You can export your data at any time. If you ever need to close your account, you'll have a period of time, free-of-charge, to export everything you need for historical purposes.
Motivity guarantees 99.9% uptime and no data loss, and has consistently exceeded this promise since our commercial release in 2020. System updates typically take only seconds to complete, and are made during low-traffic periods to minimize any impact – no maintenance windows required!
Motivity streamlines administrative tasks like scheduling, billing, and record-keeping, reducing errors and saving your clinic valuable time. By automating processes and enhancing communication, it allows your team to focus more on delivering high-quality, personalized care. With easy access to client records and progress tracking, MotivityPM ensures timely and consistent services, improving overall client outcomes.
Our Help Center is open 24/7. You can also reach out to our sales team. We're here to help!
When administrative tasks like scheduling, billing, and record-keeping start taking up more of your team’s time, it may be the right moment to consider a practice management solution. A system like MotivityPM can streamline these processes, allowing your team to focus on providing quality care.
Motivity believes in the power of choice. That’s why we integrate with a number of practice management partners—so you can leverage the full Motivity solution or seamlessly integrate the pieces you need into your tech stack. Reach out to our sales team to learn more!
Our standard agreement is 12 months, providing stability and uninterrupted access to Motivity’s full capabilities. We also offer 24- and 36-month options for those looking for long-term savings, as well as a month-to-month option for added flexibility.
Motivity is uniquely set up to align with payor requirements from the start. This means that everything—from scheduling to claim generation—is built with compliance in mind, ensuring that your clinic is ready for billing without delays or errors before it even hits the biller's bucket. This minimizes rejected claims, and helps maintain regulatory compliance. Additionally, Motivity automates billing, tracks payments, and generates financial reports, providing your clinic with the tools to manage revenue efficiently and maintain financial stability.
Motivity isn’t just another ABA data collection platform—we’re the only one funded through research grants. That means we don’t just claim to enhance learner outcomes; we’re required to prove it through ongoing clinical trials.
But our focus on clinical outcomes goes beyond just tracking data or generating reports. Motivity is designed to improve operational efficiency, reduce redundancy, and help ABA organizations build sustainable workflows.
Our platform supports every role in an ABA practice—streamlining operations for administrators, providing clinical decision support for BCBAs, and ensuring RBTs have intuitive, accurate data collection tools. By reducing inefficiencies and strengthening workflows, Motivity empowers organizations to deliver high-quality care while running a sustainable, profitable practice.
Motivity is the only all-in-one platform built with a clinical-first approach, seamlessly integrating administrative and clinical workflows. Unlike outdated, rigid systems that prioritize admin tasks over patient care, Motivity was designed from the ground up with patient care at its core—ensuring providers can streamline operations, improve clinical outcomes, and grow a strong, successful practice.